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Privacy Policy
Payment Processing
We use PayPal as our payment gateway to handle credit card, debit card, and other online transactions. All payment information you enter at checkout is processed and stored through PayPal’s secure, encrypted services to safeguard your data privacy and security.
For detailed information on how PayPal collects, uses, and protects your personal data, please see the PayPal Privacy Statement.
Privacy Policy Overview
Mei Wah Limited operates the clothing retail storefront at vestvdvhy.com. This Privacy Policy explains the categories of personal information we collect, the purposes for which we use that information, the circumstances under which we disclose it, and the choices available to you. By browsing vestvdvhy.com, creating an account, or placing an order, you agree to the practices described in this document.
Information We Collect
We collect personal information you provide directly when you create an account, place an order, subscribe to marketing messages, or contact our support team. This information includes your full name, email address, shipping address, billing address, telephone number, and account password. We also record order details, which cover the clothing items you select, sizes, colors, quantities, and order totals.
We automatically collect technical information when you visit vestvdvhy.com. This information includes your IP address, browser type, device type, operating system, referring web address, pages viewed, and the times of your visits. We collect this technical information to operate the storefront reliably and to detect fraudulent activity.
How We Use Your Information
We use your personal information to process and fulfill clothing orders, arrange shipment, send order confirmations, and provide customer support. We use your email address to deliver transactional messages about your purchases and, when you opt in, to send promotional messages about new clothing arrivals and seasonal offers. You may withdraw marketing consent at any time.
We use technical information to improve site performance, measure the effectiveness of our product pages, personalize the clothing recommendations shown to you, and protect vestvdvhy.com against misuse and unauthorized access.
Payment Processing
All payment transactions on vestvdvhy.com are securely handled by third-party payment gateways. We do not collect, store, or process full credit card numbers, card expiration dates, or security codes. Your payment card details are submitted directly to the payment gateway, which processes the transaction under its own security standards and privacy policy. We receive only a confirmation that payment has been completed, together with a transaction reference and the last four digits of the payment card for order reconciliation. We do not retain payment card details in our systems.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to keep items in your shopping cart, maintain your login session, remember your language and size preferences, and analyze how visitors navigate vestvdvhy.com. Strictly necessary cookies are required for the storefront to function and cannot be disabled. Performance cookies and advertising cookies are optional and are placed only when you grant consent.
You may control or delete cookies through your browser settings. Disabling strictly necessary cookies will prevent you from completing a purchase on vestvdvhy.com.
Sharing Your Information
We disclose personal information to shipping carriers so that your clothing orders reach the address you supply. We disclose personal information to third-party payment gateways to complete transactions. We disclose personal information to technology providers that host vestvdvhy.com, manage email delivery, and support customer service. These providers act on our instructions and are contractually required to protect your information. We disclose personal information when a valid legal request compels us to do so, or when disclosure is required to protect the rights, property, and safety of Mei Wah Limited, our customers, and the public. We do not sell your personal information to third parties.
Data Retention
We retain order records, covering your name, email address, shipping address, and purchase history, for as long as your account remains active and for the period required to satisfy tax, accounting, and consumer protection obligations. We delete marketing contact details when you unsubscribe. We delete technical information collected by cookies when the applicable cookie expires.
Data Security
We apply administrative, technical, and physical safeguards to protect personal information against unauthorized access, alteration, disclosure, and destruction. These safeguards include encrypted transmission of data between your browser and vestvdvhy.com, access controls limiting employee access to personal information, and periodic review of our security practices. No method of transmission over the internet is completely secure, and you share information with Mei Wah Limited at your own risk.
Your Rights and Choices
You may access, correct, or delete the personal information held in your account by signing in to vestvdvhy.com or by contacting us at [email protected]. You may request a portable copy of your personal information. You may object to the processing of your personal information for marketing purposes. You may request restriction of processing where applicable law grants that right. We respond to verified requests within the timeframe required by applicable law.
Children's Privacy
vestvdvhy.com sells clothing to adults. We do not knowingly collect personal information from children below the age of sixteen. If we learn that a child below the age of sixteen has submitted personal information, we delete that information promptly.
International Data Transfers
We may transfer personal information to countries outside your country of residence. When we transfer personal information internationally, we apply contractual safeguards that require recipients to protect the information to a standard equivalent to the protection required in your jurisdiction.
Changes to This Privacy Policy
We may revise this Privacy Policy to reflect changes in our practices or in applicable law. When we revise this document, we publish the revised version at vestvdvhy.com. Your continued use of vestvdvhy.com after a revision takes effect constitutes acceptance of the revised Privacy Policy.
Contact Us
Questions about this Privacy Policy may be directed to Mei Wah Limited at [email protected], by telephone at +852 5511 1171, or by mail at 18/F, Kolour Yuen Long, 1 Kau Yuk Road, Yuen Long.